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My Account
How do I create an account?
  At windowenvelopes.com all accounts are anonymous. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I change my information?
  Click the 'Get in Touch' graphic at the top of our website to contact customer service if you need to change any information on your order.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  At windowenvelopes.com all checkouts are anonymous, no password required.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, click the 'Get in Touch' grahpic at the top of our website to contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
  Click the 'Get in Touch' graphic at the top of our website if you have questions about your order shipment and tracking detail.